Last Updated: May 9, 2023

Thank you for choosing Lynk! We believe in transparency and want to make sure you understand how we handle your information. Our Privacy Policy outlines how we collect, store, use, disclose, and process information about you while providing our services. This includes our websites like lynk.so, the Lynk Platform, and our marketing and sales activities, which we collectively refer to as our "Services." We also want to make sure you are aware of your privacy rights. Here are the key points:

1. Personal Information We Collect
   1. We collect Personal Information that could potentially identify you. This information may be provided by you, obtained through your interactions with us, or automatically collected when you use our Services. Let's break it down:

      1. Personal Information You Provide: When you create an account or communicate with us, we may collect Personal Information from you.

      2. Communication Information: If you reach out to us, we may collect your name, contact information, and the contents of your messages.

      3. Payment Information: When you purchase or subscribe to our Services, we may collect your billing details, like credit card number, expiration date, and billing address. We may use a trusted third-party payment processor to handle these transactions.

      4. Personal Information We Collect Through Our Social Media Pages: We have social media pages on platforms like YouTube and LinkedIn. When you engage with our Social Media Pages, you may choose to provide us with Personal Information, such as your contact details. Additionally, the companies hosting our Social Media Pages may provide us with aggregate information and analytics about page usage.

      5. Personal Information We Receive Automatically From Your Use of our Services: When you visit, use, or interact with our Services, we automatically receive certain information about your activities. This includes Technical Information such as:

         1. Log Data: Information that your browser sends to us when you access our site. It includes your Internet Protocol (IP) address, browser type and settings, the date and time of your request, and how you interacted with the site.

         2. Usage Data: We may collect information about how you use our Services, such as the content you view or engage with, the features you use, and the actions you take. This also includes details like your time zone, country, dates and times of access, user agent and version, type of device and operating system you're using, and your computer's IP address.

         3. Device Information: This includes the name of the device, operating system, and browser you're using. The specific information we collect depends on the type of device and its settings.

         4. Cookies: We use cookies, which are small strings of information transferred to your computer when you visit our website. Cookies help us understand your preferences and enhance your browsing experience. They can also remember your access credentials. Some cookies are placed by third parties like Google for analytics purposes. We don't control these third-party cookies, so we recommend checking their websites for more information. By using our Services, you agree to the use of cookies for the following purposes:

            • Essential Cookies: These enable you to navigate the website and use its features, such as accessing secure areas.
            • Performance and Analytics Cookies: These include Google Analytics and help us track the pages you visit and the content you access. This information allows us to improve our website's performance. These cookies mainly collect aggregate and anonymous statistical data, but they may capture minimal identifiable information, like order IDs.
            • Functional Cookies: These remember your choices, such as language options or your region. They personalize your visit and are automatically deleted when you close your browser or when the session expires.

            We respect your preferences when it comes to cookies. If you prefer not to receive them, you have the option to turn off all cookies. Your computer can also be set to alert you whenever cookies are being used. Adjusting your browser settings (like Chrome, Safari, Firefox, Edge, or other browsers) or using cookie management software can help you with these options. However, please keep in mind that by rejecting cookies, you may limit certain features and functionality of our Services.

      6. Customer Support Information: When you reach out to us for customer support, feedback, or inquiries, we may collect certain details from you to assist and resolve your issues. This includes your name, email address, phone number, and any other information you provide or that we may request ("Support Information").

      7. Analytics: To better understand how users interact with our Services and improve your overall experience, we utilize various online analytics tools. These tools use cookies to analyze user behavior and preferences.

      8. Online Tracking and Do Not Track Signals: Currently, our website does not respond to "Do Not Track" (DNT) signals. Regardless of whether we receive a DNT signal, our website operates as described in this Privacy Policy.

   2. Additional Disclosures: We want to provide you with more information about the Personal Information we collect (as defined earlier), its source, how we use each category of Personal Information, and when we disclose it. These disclosures are meant to complement the information already mentioned above and do not restrict our ability to use or disclose information as described.

1. How We Use Personal Information:

   • We never sell your Personal Information.
   • We use Personal Information for the following purposes:
     • Providing, improving, and analyzing the Services we offer.
     • Offering support services to assist you.
     • Communicating with you about options to use the Lynk Platform.
     • Developing new features and services.
     • Preventing fraud, criminal activity, and misuse of our services, and ensuring the security of our IT systems and networks.
     • Complying with legal obligations, protecting our rights and your rights, and safeguarding privacy, safety, and property.
   • Aggregated Information: We may combine Personal Information to analyze the effectiveness of our Services, improve features, and share general user statistics with third parties. This information is always aggregated and does not identify individuals.

2. Disclosure of Personal Information:

   • In certain circumstances, we may share your Personal Information with third parties in the following situations:
     • Vendors and Service Providers: We work with trusted partners who assist us in delivering our services. They may access and process Personal Information as necessary to perform their services.
     • Business Transfers: If we are involved in a business transaction or transition, your Personal Information may be shared with counterparties and transferred to a successor or Affiliate.
     • Legal Requirements: We may disclose Personal Information to comply with the law, protect our rights, prevent fraud, or ensure the safety of our users or the public.
     • Affiliates: We may share Personal Information with our Affiliates, who are entities related to Lynk.
     • Other Users: Some of your actions on our services may be visible to other users.

3. Request for Action:

   • If you want to access or delete your Personal Information, please contact us at [email protected]. We may require identity verification to protect your information.
   • You can authorize an agent to make requests on your behalf, provided they have written authority and can verify your identity.

4. Security:

   • We take reasonable and appropriate steps to protect your Personal Information from loss, misuse, unauthorized access, and disclosure. We use various technical and organizational measures, such as:
     • Always using a secure Wi-Fi
     • Securing the Lynk platform through strong encryption and a secure configuration (SSL/https service)
     • Using a Password Manager
     • Using usernames and passwords for access to internal applications and the Lynk platform (based on identity)
     • Access control (two-factor authentication)
     • Regular mandatory password changes
     • Security, monitoring, and control of IT systems
     • Salting and hashing user passwords
     • Automatic backups of the past 90 days
     • Application and database hosted on separate servers
     • Reliable SSL certificates
     • Digital Ocean as a reliable partner for our IT infrastructure
     • AES 256 encryption standard
     • Frequent software audits
     • Completed "Hacking as a Service" training from Deloitte
     • Clean desk policy

5. Data Retention and Deletion:

   • We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. We delete or anonymize your information when it's no longer needed.

6. Children:

   • lOur services are not intended for children under 16 years of age. If we learn that we have collected Personal Information from someone under 16, we will delete it.

7. Links to Other Websites:

   • Our Services may contain links to third-party websites. Please refer to the specific privacy policies and terms of service of those websites when you visit them.

8. International Users:

   • By using our services covered by this Privacy Policy, you acknowledge that your Personal Information may be transferred to our facilities and servers in the Netherlands.

9. Changes to Our Privacy Policy:

   • We may update our Privacy Policy from time to time. Any updates will be posted on this page or communicated to you through other means. By continuing to use our services, you consent to the revised Privacy Policy.

10. How to Contact Us:

    • If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]. We're here to help!